Returns, Cancellation, & Refunds policy
You are entitled to cancel your order before the ordering window closes for that week. Once that deadline closes each week, orders can not be changed or cancelled. You are responsible for paying for your order and getting it picked up from the farm. Orders typically close 5 days prior to "pick up" or "ready" date. Orders that are shipped go out on Monday, Tuesday, and Wednesday of each week. Cancellation after ordering window closes will be subject to cancellation fee. Orders that had deposits placed will forfeit that deposit.
If there is a problem with your order, you must notify us within 24 hours getting your order.
You can inform us of any issues or problems by e-mail oldfashionedtraditions@gmail.com
Conditions for returns:
In order for the goods to be returned, please make sure that:
The item was purchased at the farm (there has been some confusion with other farms in the past).
The item has not been used.
The item(s) MUST be returned TO THE FARM in the condition it was purchased in--do not dispose of items without first getting permission from the farm to do so.
Meats can not be returned. If there is an issue, notify us.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send or bring the items to the following address during normal open farm times or by prearranged time agreement:
21975 Marshline Rd Finlayson MN 55735
Refunds
Refunds are only available under certain conditions when the item has been returned to the farm. We do not refund for lost, missing, destroyed, forgotten, or stolen items for those utilizing driving groups or pick up sites.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail oldfashionedtraditions@gmail.com